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ICSD Facilities Department
602 Hancock Street
Ithaca, NY 14850
(607) 274-2333
24/7 Emergency Contacts
(607) 882-4217
(607) 793-6047
(607) 379-2370
MLSchedules Support
facilityuserequest@icsd.k12.ny.us
Heather Williams
Facilities Coordinator & Capital Projects
heather.williams@icsd.k12.ny.us
(607) 882-4217
Shawn Ward
Head Building Maintenance Mechanic
shawn.ward@icsd.k12.ny.us
(607) 793-6047
Emily Smith
Clerical Support
emily.smith1@icsd.k12.ny.us
(607) 274-2333 ext 72101
Building Custodians
If you have facilities-related needs, please notify your building custodian via email. Custodians submit work orders that enter a queue, are assigned and prioritized, and then completed. If the problem persists, please email the custodian again and copy Heather Williams.